Shipping Info

The Shoe Tree is committed to excellence and the full satisfaction of our customers.

The Shoe Tree proudly offers shipping services. We will do everything in our power to get your order to you as soon as possible. Please consider any holidays that might impact delivery times.

SHIPPING

All orders for our products are processed and shipped out in 1-5 business days. Orders are not shipped or delivered on weekends or holidays. Please allow additional days in transit for delivery. If there is a significant delay in the shipment of your order, we will contact you via email.

WRONG ADDRESS DISCLAIMER

It is the responsibility of the customer to ensure that the shipping address entered is correct. Please contact us immediately if you believe you have provided an incorrect shipping address.

UNDELIVERABLE ORDERS

Orders that are returned to us as undeliverable because of incorrect shipping information are subject to a restocking fee to be determined by us.

LOST/STOLEN PACKAGES

The Shoe Tree is not responsible for lost or stolen packages. If your tracking information states that your package was delivered to your address and you have not received it, please report it to the local authorities.

RETURN REQUEST

The Shoe Tree allows you to return its item(s) within a period of 7 days. Sales items of 30% or more are FINAL SALE. Kindly be advised that the item(s) should be returned unopened and unused.

IMPORT DUTY AND TAXES

Any Import Duty and Taxes are the responsibility of the customer.

ACCEPTANCE

By accessing our site and placing an order you have willingly accepted the terms of this Shipping Policy.

CONTACT INFORMATION

In the event you have any questions or comments please reach us at [email protected]